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Businiess name:
Astoria Veterinary Group
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Review by:
citysearch c.
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Review content:
Appointment Tuesday September 15, 2009. 8:30 AM for my dog for removal of a fatty tumor on his leg. Mr. Sorrel vet technician, manager and groomer wanted to take my dog and put a catheter and do hemoglobin test . I asked if Doctor Sakel was there? ""He said no"" And I asked him what happens if Dr. Sakel doesn't show up? Mr. Sorrel said that he'll pull out the catheter. I told him he's not to do anything until Dr. Sakel arrives there. I planned weeks in advance that my friend could be present until my dog was sedated and it was agreed upon with Dr. Sakel. Dr. Sakel was about 25 minutes late for the appointment, I talked to Dr. Sakel and he said ""that this was his day off and that he wasn't getting paid. I told him he's getting 500.00 dollars out of 1600.00 that I paid by credit card as soon as my friend arrived there. Dr. Sakel passed my dog and didn't even acknowledge him. We waited one hour in the waiting room until 9:35 AM. Mr. Sorrel vet technician, manager and groomer, again wanted to escort my dog inside, without my friend being present as planned ahead of time when the appointment was made.
It was agreed upon that my friend could be present until sedation when I talked it over with Dr. Sakel. My first quote was 600.00 to 750.00. The day before the appointment I was told by manager vet technician and groomer Mr. Sorrel that the actual cost could be between 2000.00 2500.00 for the operation of a fatty tumor on my dog's back leg. Mr, Sorrel said ""If I don't have the money don't bring the dog, that they will not operate. A couple of hours later Dr. Sakel, Dr. Kammer and Mr. Sorrel came up with the amount of 1600.00 I agreed to this amount to be paid in full on my credit card and they agreed also.My friend took two days of work to help me with my dog. I have two pets for many years that I've been taken to Astoria Veterinary group for many years, and have recommended many friends there. I can't believe the way I was treated. I would never recommend anyone there again. You don't mistreat my dog ever!
Pros: Non
Cons: Rude staff
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