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Businiess name:
Astoria Veterinary Group
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Review by:
citysearch c.
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Review content:
I have been going to AVG for 6 years now and am very happy with their services. I never ask for a specific vet every time I go, so I see whomever's appointment they are able to fit me into. I have no complaints against any of the vets. The vets have always been fairly conservative with treatments and never trying to do super expensive treatments righ off the bat. They have all been very caring with my animals and really took the time to explain to me what is going on with my pet.\r
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I started their with my cat 6 years ago and in the last year have been bringing my new puppy. Dogs definitely seem to go to the vet more so I did get pet insurance. However, I neglected to mention I had it and bring in the forms so then months later I called in to tell them and they were SUPER accomodating getting all the paperwork filled out. They had already been paid in full so it wasn't like they were so accomodating because they were going to get something out of it. Also, I had a few claims rejected and the vets were great about calling the insurance company. In fact, for one of the claims the insurance company told vets that I had to call and give them permission to speak. AVG left me two messages asking me to do this and then they'd follow up. I just got so busy at work that I forgot to do it and one day they called again and I apologized for not doing it yet. They actually were calling to say they had tried again and got the insurance to process the claim. I was really impressed with this persistance. I wish I remembered that specific vets name. I think it was an Irish name. I was pretty impressed with their persistance.\r
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They also have great hours: past 5pm and weekends. Which is super helpful for my working hours.\r
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All around fantastic vets. Before going to them I read all the reviews of vets closer to me and they were really concerning. I read AVG's reviews and gave them a try and I have never been dissapointed with the services they have rendered or felt that they were price gouging me.
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