Home > New York > Fresh Meadows > Animals > Specialty Animal Ser... > Happy Pet Tail Fresh... > Report a problem
Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage you to read through our Terms of Use before filling report with us.
After careful review, we may remove content or replace a content warning page before viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal in nature or feels invasive. Please note that Judy's Book is a provider of content creation tools, not a mediator of content. We allow our users express their opinions, but we don't make any claims about the content of these pages. We strongly believe in freedom of expression, even if a review contains unappealing or distasteful content or present negative viewpoints. We realize that this may be frustrating, and we regret any inconvenience this may cause you. In cases where contact information for the author is listed on the page, we recommend that you work directly with this person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms of Use, please complete the following short form.

Businiess name:  Happy Pet Tail Fresh Meadows
Review by:  citysearch c.
Review content: 
HOUSE OF HORROR PART 2 (July 16th, 2012) - A RUDE FOLLOW UP Appalling Customer Service. Countless Phone Harassments from employees.   Its been 1 week, since the above incident described and this morning at 8:57AM I was contacted by the owner Mike, leaving a voicemail. The voicemail was somewhat apologetic, and stated his sincerity in offering a compensation due to what had happened to my pets at his grooming service. He acknowledges that I have several reviews online, and stated we must talk. And for me to call him and see what could be compensated for this matter. Weary to call back, but eventually made the decision to see what his explanation would be for the unprofessional services that were provided. RUDE awakening, there were no efforts expressed to resolve the issue platonically. When I returned the call, his attitude protruded immediately as ""What do you want?"" Its not a matter as what ""I"" want, when you were the one who contacted me. He wanted to know what had happened, but was obnoxiously cut-off by him countless amount of times. Skip to the chase he says, so I tell him since you've called I would like a full refund. And he says how much? But as I was giving him a detailed breakdown, I was interrupted time and again by him. He was malice, abrupt, and ill-mannered. Therefore, I calculated the total of $125 for him, $55 for one dog, $60 for another, and $10 TIP for the unqualified untidy groomer. SO he says, ""you come down to my store, on Monday let me see your face. I need to know who you are."" In reply, I say ""no, sir I will not be at your store Monday to collect what is rightfully mine. I have a job. Should you be sincere about your wrong doings, then you can send an apology note & the refunded amount."" Then he lost control on the phone. Screaming, cursing, claiming my online reviews are blackmail. But in actuality, his ""Monday, come down to my store and I need to see your face"" is a valid treat. HAVE A NICE DAY was my end reply, as I discontinued his nasty rant. At the end of the day, $125 is not the point. It's the principle. And people should know, that his shop is filled with hooligans, and unrefined vulgar aggressive individuals. After the ""conversation"" w/ owner Mike, his juvenile employees begin to call my phone with a blocked number. And starts with the harassments, then hanging up. Thinking their identities will remain anonymous. Rest assured, a POLICE report has been made. PET OWNERS BEWARE.

Reasons for reporting (512 characters left):
 or  Cancel