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Businiess name:
Hilary's Restaurant-Royal Deli
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Review by:
Guest
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Review content:
They refuse to make a pancake egg. (It's an unfolded omelet with nothing in it.)
Because I like specialized teas, I bring my own. I also bring my own Truvia, because restaurants do not carry it, due to the expense. All I need for my tea with my meal is hot water. They charge $1.70 for a cup of hot water, same price as coffee. However, cold water is free. They claim there are expenses in serving hot water. It has to be heated and the cup must be washed. They serve their cold water with ice, so they have an expense in freezing the ice. They also have an expense in washing the cup from the cold water, but again, cold water is free. I guess it costs $1.70 more to boil water than freeze it? They cannot justify the difference between hot and cold water besides saying that it's simply their policy.
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