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Businiess name:
Monterrey Mexican Restaurant
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Review by:
citysearch c.
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Review content:
We have eaten at this restaurant many times and were just in for a dinner. We ordered 3 chicken burritos and then ordered a fourth when we realized the kids were going to be eating all their food. My wife took a bite of the last one as the kids had eaten the one she was sharing with them and immediately spit it out on seeing a fly inside the stuffing that had fallen out when she cut her bite. It was very obviously cooked in the burrito. We called over the manager and without even an apology, he just asked if we wanted another one. After paying, I tried to solicit an apology (the mgr was working the cash register) and all I got from him was the suggestion that there are flies outside (we were eating on the patio)... NOT a good response.... We weren't looking for free food (in fact I make it a habit to not accept free food because I feel it 'weakens' my complaint when I have one). Our waiter had given only a casual 'sorry about that' when we told him about it a few minutes late
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