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Businiess name:
Gallery of Belle Meade
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Review by:
citysearch c.
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Review content:
If zero stars was an option, that is what I would have checked. I took my vintage heirloom engagement ring to Belle Meade Jewelry & Repair to be sized down, when I got it back the band looked horrible. It was lumpy and thinned out in weird spots. I asked Scott (the owner and repairer) about it and he got extremely defensive. I took it to two other reputable jewelers in Nashville and they both concluded that I payed top dollar for a job that was done incorrectly. I went back to ask for the situation to be rectified. Again he got extremely defensive. He told me that that's just how rings looked after they've been re-sized. I took my ring off to show him exactly what I had a problem with. He took it off the counter and proceeded to start grinding down the gold band to ""fix"" it. Both me and my fiance were yelling for him to please stop and return my ring. He ignored us! When he was done defacing my ring it looked worse. He then began asking us why we were trying to ruin our own engagement and why we couldn't just be happy with what he did. He finally told us that he would do no refund and if we had a problem with that we could just sue him. Long story short: DO NOT TRUST THIS COMPANY WITH YOUR JEWELERY. I have never been treated so disrespectfully by a supposed ""professional."" I was able to take my ring to another jeweler in town that fixed it beautifully.
Pros: At least he didn't swap my diamond out with something fake.
Cons: The entire experience.
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