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Businiess name:
Lumber Liquidators
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Review by:
citysearch c.
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Review content:
I ordered 1800 SF of Brazilian Teak manufactured by Bellwood for Lumber Liquidators. Several boxes arrived damaged upon delivery. My installer ran into problems with the install due to the product having two separate millings on the 3/8 teak. I broke my back returning all the boxes that were not opened to exchange them to reorder again with proper milling. . I had to eat the cost of 7 boxes that I had installed and ripped back up ( 1500.00 ) because the store was unwilling to credit me for the boxes that were made useless by the milling problems. I brought in the wood to the manager and it was obvious the milling was different. Mu installers said never to go with Lumber Liquidators. Just do a search online and you will read horror stories. \r
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The store also refused to give me my money back even though the replacement teak I wanted was out of stock and they had no orders in the system for it. The only thing I could do was an exchange for an even more expensive width that I didn't like or want! It was also much more expensive costing me another 3500. \r
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Total loss going to Lumber Liquidators 5K! Speechless. Avoid this place at all costs. To many other businesses will want your business and treat you right if you ever have a problem. I never should have had to been put through this nightmare.\r
Pros: some low prices.
Cons: Horrible Quality with Even Worse Customer Service!
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