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Businiess name:
Authentic Automotive LLC
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Review by:
citysearch c.
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Review content:
I would not recommend this place and I'll explain why - \r
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We have a classic car and needed some work on it. We were adamant about what our budget was - $2k. This was discussed in great detail. \r
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We never received a written estimate (I believe there are laws requiring a written estimate at any auto shop). However, we were told they could keep the work we were requesting within the $2k budget we had designated. \r
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Well, turns out our $2k budget ended up being $4500. How can this happen, you would wonder. Their excuse was, well it took more time than we expected, we had to pay two guys to do the work, and if I called you for every increase, I'd be calling every day. Yes, this is actually what they said to us. \r
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Isn't that the businesses responsibility to call the customer to get prior approval for additional expenses beyond what we had designated in our budget? Absolutely. \r
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If they couldn't fit all our requested repairs within our budget, it was their responsibility to c
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