Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Natural Aspects
|
|
Review by:
Guest
|
|
Review content:
We were sent a link to the photos online two weeks after the wedding and made our selections within 1-2 weeks. Our wedding was on October 12th and we were assured that all of the photos would be completed well before Christmas (we were planning on giving the albums to our parents as gifts). I called Mark several times and was reminded that it takes some time to process the photos (center, crop, lighten, etc). As November disappeared and Christmas approached Mark continued to come up with excuses why the photos were not ready.
When we received them before Christmas, it was clear that they had not been edited at all, but were just printed. The shot with my wife and I walking down the isle was not even centered. Another shot that was not centered had a guest on the left blowing their nose. That seemed like an easy crop for anybody editing pictures. Many pictures were very dark including our first kiss. Mark said the corrections were going to be expressed and definitely would be back well before the holidays.
The photos were not in the albums when I picked them up. Mark was trying to rush me out as I sat down to check the pictures. He then declared that there were a handful of pictures that were still too dark and that he was going to have those fixed and sent to us immediately (We never received those). When I agreed Mark had to verify which pictures they were, which indicated that this was not on his list before I checked. My wife spent over 22 hours editing the lighting and cropping of the photos. Ultimately, the customer service was terrible and the job was incomplete.
Marilyn has a nice photography resume, but I never met her, she did not shoot my wedding and whoever edited my photos performed like a first-timer. Fact of the matter is that they are cheaper because the product is cheaper. The packaging is pretty and the cheaper prices are quite an attraction for young couples swamped in inflated wedding costs, but consider the customer service and final product.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|