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Businiess name:
Lynnwood Dental Excellence
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Review by:
citysearch c.
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Review content:
When we first started going to LDC, we were very happy with the level of service, the friendliness of the staff, and the work done by the hygienists and the dentist.
But, after a year of kissing but, I guess they decided to get down to business. We have recently been getting mediocre hygienists for cleanings. The office staff has started being curt and rude, even on the phone. The dentist is starting to recommend unnecessary work and the staff is shocked at us wanting a second opinion.
Case in point: My wisdom teeth. I've had them for 25 years. When I first started going, they were impressed with how healthy they were. They told me that my mouth had enough room for them, and they were very clean. This last two checkups they have been pressuring for me to get them removed as ""they may cause problems down the road"", ""they're hard to clean"", and ""no one really needs their wisdom teeth anyway"". They told me I didn't need a second opinion. When I countered with ""you don't really need your appendix or your tonsils so why don't I just get them removed, too, so they won't cause future problems"", they told me how nonparallel those two issues were. When I reminded them of their words of my mouth being healthy, my wisdom teeth being clean with no issues, and my mouth being big enough for them, they hesitated before admitting that yes, that was still all correct. The lady sighed and said, well, I guess we could just encourage you to keep up with cleaning them regularly. I am appalled with the number of times they have tried to push procedures on us that were completely unnecessary.
As a result of how we have been treated, we will be going to a new dentist from now on.
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