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Businiess name:
Macpro Solutions INC
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Review by:
citysearch c.
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Review content:
I brought my macbook pro into their Charlottesville location with a cracked screen, and I was informed it would only take 3 or 4 days to get it repaired and have it back in Charlottesville (they send it to Richmond). 4 and a half weeks later, I finally got it back.
Part of my frustration was not their fault because the screen was back-ordered, but every time I called (it felt like every day) they said it would only be 3 or 4 more days. Apparently those are the magic numbers for them. For the entire month they had my computer, I only received one phone call from them. I even had to call to get them to order the screen in the first place.
Don't make the mistake I did, take your computer somewhere else.
Pros: Surprisingly, my computer was eventually fixed.
Cons: Horrible customer service.
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