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Businiess name:
Bright Now! Dental & Orthodontics
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Review by:
citysearch c.
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Review content:
Some of the negative reviews on this site are probably true; others are likely exaggerated. And frankly, the wholly positive reviews sound as though they were placed by the office staff. Yet I discovered, by giving Amber Dental a try, it is possible some of those positive comments are true, and it could be a good place to seek dental care. \r
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I, too, had trouble getting an appointment, and the tone of voice of some of the persons handling the phones did clearly express condescension and impatience, which is simply not good customer service. Also, it is frustrating and time-wasting and, therefore, a detrimental policy, to require patients to make two separate appointments for the first exam and the cleaning. \r
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What I found at my visits there, however, was pleasantly surprising. All the staff was courteous. I did have to wait a while, but not too long. The dentist I saw, Dr. Jones, was warm and respectful upon our first meeting, and she carefully explained what she found and
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