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Businiess name:
SuperShuttle
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Review by:
citysearch c.
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Review content:
Took a trip to Washington D.C. Arrived in Virgina, the super shuttle had received my reservation and after about an hour wait, I was driven to Washington D.C. with no problems.\r
\r
Come the day of departure, is when Super Shuttle shows me their true colors of horror. I stayed at the Hawthorne Suites. I made a reservation weeks in advance. Before departure, I was to be picked up 4 hours before my 7pm depature flight, for travel time and check in. \r
2:30pm. - called Super Shuttle customer service - no answer. Called repeatedly for the next half hour - no answer\r
3:00pm - I get an answer, I explain my situation and they tell me, "Let me check for your reservation, please hold". They hang up on me!\r
3:15pm - I'm getting very irritated now as anyone would be. I call back, no answer. I call repeatedly for the next 15 minutes, no answer.\r
3:30pm - I ask Hawthorne Suites workers if they have any other numbers for Super Shuttle, they look it up online for me, but they only had the same on
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