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Businiess name:
Toyota Of Southern Maryland
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Review by:
citysearch c.
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Review content:
I can?t speak to the sales team, but the service department is the worst. They were never outright rude or anything, just incompetent, useless, and unwilling to help. They were about to charge me ~1000 dollars to replace a throw-out bearing that they had replaced a year previous. After I brought up this point, they mentioned a TSB was in the works, estimated 2 months, and they would contact me when it was out. I never received a call from them, and I called them some 6 months later when I found out that a TSB had come out and had been out for a few months, while I am driving around a Truck that sounds awful due to this issue. I dropped it off on a Sunday night, to be picked up on Monday. I was given an excuse for 4 DAYS STRAIGHT on why I could not pick up my truck, and did without till Friday, no easy feat. At no point was I offered a rental car, and when I requested one, they refused. Upon picking up my truck, the Temperature Gauge/Overhead console was not functioning. I called the
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