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Businiess name:
Community Resource Management
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Review by:
Guest
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Review content:
Terrible: RENT AT YOUR OWN RISK
My roommates and I rented a 4 person house near the North East corner of East Lansing for the 2012-13 year, and experienced nothing but frustration with the CRMC leasing company.
Within our first month we received hundreds of dollars in personal item fees, which shouldn't be of their concern with their mandatory $425 cleaning fee
Throughout the year we accumulated numerous charges, some of which, we believe, were sought out illegally by their pathetic maintenance department.
Believe me when I say:
-$957 in Charges by end of school year
-$435 of these charges were personal item removal (trash bags near trash but not in can, and "non outdoor" furniture) -Ex. 9/5 -$240 6 item ($40 per) trash removal (who doesn't have extra boxes left after welcome week?!)
-$115 of the trash removal was charged during spring break, when we were unable to remove due to absence of campus...but that wont stop them from screwing you.
-$250 rear storm door repair (11/2) -One of the screens in our back door fell out, and instead of replacing a $5-10 screen, they put in a new door and charged us.
Their maintenance department is known for their slow response to necessary repairs, and for providing out of date appliance and service.
-The dish washer/garbage disposal was a nightmare throughout the year. Moments after starting the washer, it would start to overflow with water/suds due to a backed up g.disposal. They attempted to fix it but the problem occurred many times and was never fixed.
-Our washer machine never operated properly, and broke down multiple times. They took a few days to respond, and when they did it broke down again a week later.
-The refrigerator they provided was from 1992, and you could tell had been used by many of their past tenants due to its broken down shelves. One of the maintenance workers said they were planning to bring us a new replacement, but it was never received.
Whatever you do, do not rent from the CRMC leasing company.
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