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Businiess name:
BP Service Complete Auto Repair
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Review by:
citysearch c.
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Review content:
I had a terrible experience at this station. I was told it would take 15 to 20 minutes to repair a leaky tire and would cost around 18dollars. Long story short, I was in this gas station for over 2 hours and 70 dollars later I had tires that STILL leaked air. The mechanic cross threaded of of my stems & lugnuts, and tried to blame it on whoever was the last person that put the tire on(it was them!). They broke off a lugnut while attached to the stem claiming it was frozen on, I explained that my car is parked in a heated garage so that is not possible, plus outdoor temps were well above freezing that day. The service manager is not a mechanic and has no clue how a cross threaded lugnut goes on. I will never ever go there again, even for gas...beware of clueless ""managers"" and mechanics who cannot repair your car without breaking off stems or crossthreading lugnuts,among other things....If you cannot fix something, tell the customer so they can spend in elsewhere and quit ripping people off!
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