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Businiess name:
Culligan Water Softeners
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Review by:
citysearch c.
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Review content:
As a property manager, I've had experience dealing with this company over a period of time in addition to having been a customer at my home. I've noticed last couple years it has been very difficult to deal with them. Recently had a problem on a property I manage with an owned system which was rebuilt about 2 years ago for $700+. Earlier this year it was leaking (another $200). This time the mineral tank had to be replaced for over $500. I was told by their rep, Karen, that service call fee of $86 would be waived if we replaced this tank. This repair was attempted on 2 occasions without success. Second time they arrived without correct size tank. Replaced on third try. When I requested bill, it included $86 service fee, but this time called "truck charge." I questioned it with Danny in service dept to no avail, asked for owner. Kurt called who is service manager who said he would present to general manager, Bill London. Kurt emailed that they would not waive charge since it was
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