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Businiess name:
Avis Car Rental
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Review by:
citysearch c.
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Review content:
Wanted to leave NO stars! We rented a Hundai for 8 days. The tank was empty so we made sure to call them so we wouldn't be charged for an empty tank upon our return. We even video taped the exterior of the car with Brian to cover ourselves. Should've checked out the interior because when we returned the car Lisa the manager (aweful, rude and NOT manager material) checked the gas tank first THEN checked the lever for the trunk (even though the trunk was open) and then accused us of breaking it. I told her we found it broked 2 days ago and her response was ""You should've called us after you rented it. You have to pay for it"" I said we did not break it and she said ""you have to pay for it"" I said I didn't want to argue with her and she neither did she and walked away.
This Budget has had ONLY bad reviews on YELP so I thought I'd put it here to let everyone know DO NOT GO HERE TO RENT YOUR CAR! The manager Lisa is HORRIBLE and we think she knew the lever was broken ahead of time and wanted to charge us to fix it (that is why she checked the lever to the trunk even though the trunk was open-very suspicious) We are filing a complaint because even the owner would not listen to what we experienced. They did not care and now we know why they have such a redidculous manager - again her name is Lisa <---horrible ""manager"" I wonder if her relatives own the place otherwise I cannot think of why in the world they'd hire her!
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