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Businiess name:
Hobbytown USA
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Review by:
citysearch c.
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Review content:
I purchased a remote control helicopter from the Hobby Town USA location at 2927 N Roan St # 2, Johnson City, TN on 12/26/2010. The purchase amount was a total of $141.23. It was purchased as a late Christmas gift for my brother in-law. The helicopter has two sets of rotors attached by two tiny screws each. The screws on the top set of rotors were loose and came off of the helicopter after a single light collision with a sofa. We were unhappy with the build quality of the item and decided to return it. This decision was informed partly by the fact that a helicopter of similar size and weight that had been purchased for myself on Christmas day had been crashed literally dozens of times with no parts being broken or damaged. That helicopter cost approximately one third of the amount that was paid for the one we wanted to return. When we called the location to inquire about a return, we were told that no refund would be provided because we "broke" the helicopter. We were told that
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