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Businiess name:
Allen's Moves Are Us
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Review by:
citysearch c.
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Review content:
Moves Are Us was the destination of my one-way trip from St. Louis. I left the handtruck at the St. Louis Budget, who gave me a written receipt to show Moves Are Us when I dropped off the truck. Although I arrived during business hours, no one was in the office, just a note on the door saying he would be "back in a few minutes". I called the office number, explained the dolly situation, and left all paperwork and keys in the afterhours box. I get a call a few hours later from the owner saying that, because he was unable to contact the St. Louis store, he was going to have my debit card charged an additional $75 for a "missing" dolly in order to close out the ticket.\r
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Because he flatly refused to hold off closing the ticket or to bring Budget Customer Service on the line to handle this without overcharging my debit card, I told him I would contact them myself and call him back. Budget Customer Service explained that he could in fact apply a "pending close" to close the ticket out for
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