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Businiess name:
Austin Shoe Hospital
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Review by:
citysearch c.
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Review content:
Took a standard pair of black dress shoes here to be shined on a Wednesday afternoon, and the attendant told me to come back Friday after 5 to pick them up. I arrive Friday at 5:30 and he tells me there is a problem. He brings out two different black shoes, and asks which one is mine. He says it is not a big problem and he will definitely have this solved by the next morning, telling me he would call me to come and get them (Why couldn't he call me in the first place to tell me he had two different shoes for me instead of making me come in???). He also makes a lame excuse that there normal time to get the shoes back to me would be Saturday, to which I posed the question "Then why did you tell me to come in Friday" which he didn't know how to answer. It is now Monday morning, and I have yet to hear from this guy. Bad service, and I must have these shoes by Thursday. This post will be edited if I do get my shoes back soon, and a discount is awarded.
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