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Businiess name:
Car-Pro of San Antonio
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Review by:
citysearch c.
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Review content:
I read the reviews and was thinking, "Finally a place that I wont feel like I am getting jipped like I do at the dealer!!", but to no avail, everything has taken a turn for the worst. The worst being that the customer service is disgraceful. I called to talk to a service manager about a problem, and instead of transferring me to the right person, they sit on the phone trying to fix your problem with you knowing they can't do anything for you. But still they insist on "getting it fixed". I took my car in and left it for 5 days for them to do a timing belt and plugs and to diagnose a squeel up front. I dropped it off after hours and picked it up after-hours so I have yet to see a real person, but they assured me things would be taken care of. I was out of town in California Thursday-Tuesday and figured this would be the great time to get a big tune-up for my 1500 mile road trip to Ohio for Christmas. They called me on Monday and asked about a water pump and told me it would be another $3
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