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Businiess name:
Doral Lincoln
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Review by:
citysearch c.
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Review content:
I bought a used vehicle 4 weeks ago, after ten miles of use I noticed an electrical issue that affect all electronics in the vehicle, I took the car the next day and the Sales person told me that the car have some remaining factory warranty and to take it to a Mercedes Benz dealer . At the Mercedes Benz dealer they could not find my vehicle VIN number in their database. After few hours I got a call from the service adviser and explained to me that this vehicle is a Grey market vehicle, which was not made for the USA market, it was sold originally overseas to another country. Now the main issue is that the USA part and coding for this vehicle are not the same. Part need to be ordered directly from Germany and could take 3 to 4 weeks to arrive, also the car have no remaining warranty. Now I explained all this to the sales person, floor manager and the general manager at Doral Lincoln and they just giving me the run around for the past month. I returned the car to their facility two weeks
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