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Businiess name:
Grand Central Optical Co Inc
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Review by:
citysearch c.
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Review content:
I went to the Grand Central Store to bye eyeglasses. All they cared about was to sell me a frame. I was hesitant about a frame but under pressure from the salesman I decided to get it. He first quoted me 780 dollars and this went down to 520. I paid the 520 dollars and walked out of the store. Less than 10 minutes later, I called the store and said that I do not like the frame. I asked them politely to cancel the transaction. To my greatest surprise, he said no. You have to buy it or to take something else. I told him there was nothing else that I liked. He said that this is not his problem and that they do not make any refunds even after 1 minute. \r
If you ever buy anything from that place, ask about their refund policy. Compare prices with other stores. My frame went down over 250 dollars. You are much better off buying the frame online than from those guys because their customer service does not add anu value.
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