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Businiess name:
One Hour Heating & Air Cond
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Review by:
citysearch c.
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Review content:
In mid-August, 2011, at height of record heat wave in Dallas, our AC went out at home in late afternoon. I got home from work late, at 9:00 PM, temperature in house between 90 and 100, called One Hour. They moved us to the top of the wait list because we were on their twice a year system check plan ($17/month). Repairman arrived within an hour, was very nice, very professional, really knew his stuff, diagnosed problem in the dark with a flashlight in about ten minutes (fried capactitor) which he determined was still 5 days within One Hour's one year warranty from earlier service by One Hour last August, and so replaced at minimal cost. AC system was fixed by 11 PM. Total cost $160, fixed in two hours from call to cool air, saved us at least one night's hotel stay and a huge hassle. In my book, this was nothing short of a miracle, both as to speed and cost of repair. Being on the maintenance plan saved us several hundred dollars and having to unexpectedly go to a hotel late at night.
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