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Businiess name:
VCA Braelinn Village Animal Hospital
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Review by:
citysearch c.
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Review content:
I would not recommend this animal hospital. A couple of the vets seem okay, but the staff tends to be inconsiderate and abrupt. The techs and assistants are not friendly and don't seem to care much about pets or how they treat pets. The exam rooms have carpet and at each visit the carpet smelled like urine. If your pets are an important member of your family, you will skip this place, because they will not be treated as you would like. Good vets can be found elsewhere. The hospital administrator needs to pay attention to what goes on at the front counter and in the exam rooms. They need to train the staff in how to interact and show compassion and empathy.
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