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Businiess name:
Silver Springs Animal Clinic
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Review by:
citysearch c.
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Review content:
I visited this location today after coming back from an event and experienced the worst customer service. Which surprised me after have a good experience, not a great one. I always try to give a location three visits before I make a choice about patronizing them.\r
My partner and I walked into the facility and wasn't even acknowledged by the woman who was on the phone. She didn't even take the time to look at us and give the "I'll be right with you look” when you know someone is busy.\r
We proceed to wait over 10 minutes till we are helped by a kurt young woman who states without saying hello, "I can help you over here."\r
So I review the bill shortly after I left to see two charges I did not know about on my bill. They were for some flea prevention that I was unaware was going to be administered to my two dogs. We use Frontline on both dogs and even did a reapplication before we took them to the location as a precaution.\r
I called at 10:30 regarding this issue, I was told th
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