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Businiess name:
D & K Appliance Sales & Services
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Review by:
citysearch c.
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Review content:
I was completely horrified by the customer service at D&K. My husband and I bought all of our kitchen appliances at D&K and it has been nothing short of a nightmare. We had a few problems and we could not get anyone at D&K to return any of our calls. I would have to call multiple times a day and when I did speak with someone, they assured me that they would look into the problem and call me back. I never received any return calls. Additionally, the salesperson had little knowledge about the gas cooktop that we purchased and when I called to tell him that a part was missing (which should have been ordered seperately, as I found out from the manufacturer) he insisted that my installer must have lost it. We would have been better off going to Best Buy or another larger chain. We ended up going elsewhere for our washer and dryer and had no problems.
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