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Businiess name:
Castaways
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Review by:
citysearch c.
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Review content:
First off, it took them FOREVER to get our food, then the food was cold. They weren't even that busy. It is a very small restaurant wanna be, that is very very poor. We had a $25 gift certificate from Restaurant.com, in order to redeem it, the bill had to be at least $35, and then $25 would be deducted from the bill. After we finished our meal they wouldn't let us use it because it was on Valentine's Day. There was nothing on the gift certificate that noted ANYTHING about Valentines Day, its not even an official holiday! We explained to them that this is very misleading, and the manager did not care one bit about our frustration. We asked them to make an exception because there wasn't anything mentioned about Valentine's Day being their "declared holiday". Bottom line.. these people intentionally make up excuses to NOT accept gift certificates, so they can charge you the full price, and enjoy the prepaid gift certificate amount(s). This needs to be stopped!! Not to mention the place is
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