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Businiess name:
Banfield Pet Hospital
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Review by:
citysearch c.
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Review content:
Elk Grove Banfield overdosed my dog on its meds!!! Bad practice! My miniature Chihuahua was too small to receive meds without benydryl, so they wanted to keep her for the day so they could monitor her in case she needed a second dose, well apparently when they gave the second dose they missed the decimal point and overdosed her sending her into a seizure and extreme over excitability for several hours to come. They then had me rush her to an emergency pet hospital where they gave her an IV and flushed her system. She had to be monitored overnight and was extremely traumatized, not to mention my children! All this for a routine vaccination! \r
At first I wasn't too furious, mistakes happen, until the manger refused to return my calls and failed to to follow thru with crediting my account for the charges for the visit like he said he would. I have tried the appropriate steps for follow up with no response from the manager!\r
Opened a claim with the advocate team and its been three weeks wi
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