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Businiess name:
Pio's Restaurant & Cocktail Lounge
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Review by:
citysearch c.
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Review content:
Like on Seinfeld, they can take a reservation but they can't keep a reservation. Made reservations for a 65th birthday dinner five days in advance for 11 people incl 1 highchair. 24 hours before the dinner I get a call telling us we can be accommodated if we come a half hour earlier and are out in 90 minutes or are split up between tables and booth. A nice way to celebrate a 65th with a family. Their untimely cancellation of the confirmed reservation caused us to scramble calling 12 other restaurants before we could find an opening. Had to cancel the flower delivery and redirect.\r
They did say they were sorry, however.\r
Ate there often but guess a more important customer got our reservation.\r
A suggestion --have individuals who answer the phone for reservations knowledgeable of the seating capabilities and the reservations already booked.\r
I will say they were very pleasant as they destroyed the birthday party. We are eating at another location in O'fallon.\r
Moving on now, not going ba
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