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Businiess name:
Putnam Chevrolet Cadillac Hummer
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Review by:
citysearch c.
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Review content:
Check your service.\r
I feel compelled to give a terrible review due to the utter lack of service and expectations not being met.\r
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1. I arrived with my vehicle to get an inspection to determine why the engine light had come on. I also asked to take a look at why the door locks stopped working. Two hours of labor, $153/hour, so $306 for diagnostics. I am fine with that.\r
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2. I am told to expect it ready by 6pm. I have to call them about 4:30PM to find out it won't be ready to pick up because the door panels are off. Ok, the fact I had to call to get status, bad. The fact that it won't be ready to pick up by 6pm, ok, but anothert bad.\r
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3. On the second day of this I arrange to get there by 6pm to pick up the van. However, upon inspection of the door panels, knowing they had removed them, there are gaps between the panels and the metal of the door where there were no gaps before. Plus, the bottom part of the panel feels like it is hanging loose. I point this out to Jacob, my servic
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