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Businiess name:
Patterson Eye Ctr
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Review by:
citysearch c.
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Review content:
After going to the normal optical centers for my eye exam, I thought that I would try a new center in South Tampa. Being in South Tampa, I expected superior service and quality. \r
I went there to get my eye exam with the doctor which was fine. I bought 6 months of Accuvue Oasis contacts, which as of last week I had run out of. I contacted Patterson Eye Center and requested to purchase a box before going out of town. I was rudely greeted on the phone by Bill Anderson, the Ophthalmic Technician. He told me that I could not order one box which by the way is $35.00 a box. He was very short and demanded that I buy 2 boxes or I would not get any. I was so frustrated with his tone and attitude that I finally just told him to write my script. I had decided that I would just take my business elsewhere. It has been 2 weeks and I was out of town for business. I called today to let the office know that I would be stopping by to retrieve my script. I was greeted again with Mr. Bill Anderson. He told me on the phone he said ""it has been weeks since I wrote that script and I got tired of looking at it so I must have thrown it away"". He said ""I guess that I can write you another one, but you better come pick it up"".\r
I was shocked. (The script by the way has a total of 3 numbers on it).\r
I went up there immediately to get my script for fear he wouldn't give it to me and I would have to pay an additional $130 for an additional eye exam.\r
When I arrived, he slammed the script down on the counter and continued to talk on the phone as if I wasn't even standing there.\r
I have NEVER EVER in my life met someone so miserable in his job or life that he would treat customers as I was treated today. I will NEVER go to Patterson Eye Center again. \r
Message to Bill Anderson: If you don't like your job, please find joy in something that you enjoy.\r
The customer is always right! Life is TOO short to be nasty!
Cons: BAD Customer Service
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