Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Albertsons Bakery
|
|
Review by:
citysearch c.
|
|
Review content:
CS Manger Charlene S. and Store Night Manager Sean Renteria, Arrogant, condescending and rude. I brought back two bottles one opened and one not opened for exchange of different product. I waited several minutes at the front counter after customer service was paged while Charlene carried on personal conversation with another employee, who upon her departure, reminded Charlene she had someone waiting. No one else was in line for assistance. Charlene identified herself as the store manager. I brought back two bottles one opened and one not opened for exchange of different product. I identified that one bottle was opened that’s why I was bringing it back. I didn’t like it. I was instructed by Charlene that I could only exchange the completely unused item. Fair enough. But because she was so rude, I'll get my other unused bottles. So I drove home and retrieved 3 various additional unused bottles, out of at least a couple dozen, (yep a few vitamins) originally purchased on the same receipt. Upon returning Charlene instructed another person, Manager Sean Renteria to help me instead. So I waited for Manager Sean Renteria to assist another customer, who had a long story and a form to fill out with additional instructions until he could assist me. He instructed me since I had left my receipt this time, but I did have the credit card, He told me they will not exchange or return without a receipt and that he would not look up the transaction. Store policy. ;-) With a smile. And he didn't have the time to look up the transaction. WOW! Unbelievable I thought. You lost me as a customer. I asked for the name of the regional manager or corporate address and he deferred me to another manager. I asked for Charlene's name and he said Charlene S, she's new I’m not sure her name. She was a few feet away. *On a positive note their are a couple of extraordinary cashiers at that location that would be an asset to any company. It's a shame management at this location is horrible and that the extraordinary cashiers have to deal with them. I would not give this Albertson’s even one star if it was an option............. Good thing for competitors, Moving on, and flushing all of my inferior Albertson’s vitamins. I should have known better than to purchase vitamins from Albertson’s.
Cons: Horrible Management & Horrible products
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|