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Businiess name:
Diaz Auto Repair
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Review by:
citysearch c.
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Review content:
I sent my car there after a friend diagnosed a bad alternator because my battery wouldn't charge and the car is less than 3 yrs. old. I asked them for a quote before they did any work. They called to tell me that the battery was just no good and they replaced it, which was fine but they charged me $70 in labor to replace a battery and they gave me different stories about what the battery cost. I told them that Sears installed for free and I would only pay for $20 in labor. They finally agreed to let me pay less than they asked after 20 minutes of arguing. Then they tried to say that the labor cost was for the oil change and I said that they had quoted me the cost of the oil change up front and I assumed that was including labor, which they finally agreed to. I had to tell them either I would pay what I thought was fair, or they could take out the battery and I would take it to sears. \r
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I also asked for a quote for them to fix the track on my seat and the mechanism on my window and they forgot to quote me so I just left it alone.\r
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They did get the job done on time and at least took the initiative to change the battery, but they should have called me first to quote me as I requested, in writing, and they shouldn't have overcharged me. \r
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Stay away!
Cons: Dirty, difficult to deal with, overcharged, forgot specific instructons that were written
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