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Businiess name:
Penfield Ob/Gyn
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Review by:
citysearch c.
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Review content:
It's so disappointing to have to write this review, because I was so happy with Penfield OB and Dr. Piquion in the beginning! I was dooped into believing that this was top notch care. Like the other reviewer, I have struggled with female issues such as endometriosis (which was diagnosed finally by Dr. P.), PCOS and pain. Dr. Piquoin is very friendly, likeable, and comforting. I was relieved to finally have a doctor that listened to me, and to finally have diagnoses!
Right after my diagnostic laproscopy, things went downhill. I needed a simple question answered, and left messages repeatedly but with no results. Finally, a nurse called back and didn't really give me the answer to my question. This was after a few weeks by the way. I had to resort to being pushy and threatening to leave this office. I wanted a referral for a fertility specialist...have not heard anything back. I feel like I'm on the back burner, and there is absolutely NO after-care at this facility. I no longer exist to them apparently.
So, I'm taking myself and all of my health problems elsewhere. If you are a woman who only needs routine paps or general ob/gyn appointments, this place would be fine I'm sure. BUT, if you are a woman suffering from any serious issues (or even minor chronic issues) I want to warn you : stay clear of Dr. Piquoin and this facility! There are other doctors in this office- all great- but it's still bombarded with patients and not enough doctors to care for them properly.
A 45 minute wait for a 5 minute appointment is NOT service in my opinion, neither is feeling like your own health is not in your hands (and that you're being an inconvenience to those who are supposed to be taking care of you). Look elsewhere!
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