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Businiess name:
Mark Jacobson Toyota
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Review by:
citysearch c.
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Review content:
Moving from NJ with only four days to do everything from learning the neighborhood, finding and buying furniture and making a decision about leasing or buying a car, racheted up the stress level until walking into Mark Jacobson Toyota on a grey and rainy afternoon. Escorted into the serene zone with a cup of java from superstar salesman, Edwin Caldwell, my husband and I laid out a maze of ideas regarding a possible solutions to our car situation. Edwin listened to our various plans and kept coming back to ""finding the car that meets your needs,"" but picking up on how stressed we were, once he put things down on paper, said. ""Here are some options and I can see that you're going through alot. You don't have to figure this out now."" Huh??? This is a car salesman? My husband and I were first dumbfounded, then grateful. We came back the next day---and the next....so busy and tired it was hard to make that decision. Every time we returned, Edwin's genial personality and wry sense of humor made it fun. And once we decided on leasing a Camry, everything was in place for the process to proceed. Being from NJ we expected to walk up to the register and be out the door in a few minutes. Edwin joked about our need for speed and did what he could to move things along. When we finally got to Shei in the back office, we then understood what took so long. How does the auto industry deal with all that paper? Well, kudos to Shei--another Mark Jacobson A-1 ambassador, and many thanks to Edwin. The chocolate was a sweet end-note. The bobble head, Mark Jacobson doll--over the top. I recommend seeing Edwin at Mark Jacobson Toyota if you're in the market to buy a new or used car or lease the car of your dreams.
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