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Businiess name:
Western Wake Pedtrc Adlscnt MD
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Review by:
citysearch c.
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Review content:
Dr. Lopez at Western Wake is a wonderful doctor. Unfortunately we have had many problems with the office and insurance filing. When we first brought our newborn, the office refused to file my insurance...even though the office was a member of my PPO. I had to pay the entire cost up-front. When I contacted my PPO, I was told that the office was contractually obligated to file my insurance because they were a member of the PPO. That was November 1st that I first paid the charges in full up front and have yet to receive my refund, although they received the check from the insurance company long ago. Just recently, they changed the name that appears on the insurance claims, but did not file the necessary paperwork with the insurance company. The doctor is the only reason we return.
Pros: medical care
Cons: office staff, organization, insurance filing
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