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Businiess name:  Roto-Rooter Plumbing & Drain Service
Review by:  citysearch c.
Review content: 
I was having a problem with a major clog in my home and the toilets were backing up into the bathtub (YUCK!) and when i called Roto Rooter the receptionist was very friendly and helpful. they give FREE estimates which i didnt find anywhere else when i was calling around for quotes. They did have a little bit of a problem with being there on time, due only to running over at other jobs, but the customer service was amazing with the woman calling to keep me updated almost hourly. Dave was the name of the man that came to my house and he was very friendly and patient with the fact the i had 4 children (including a loud newborn) in my home. He explained to me what was wrong in a way that i was able to understand and tried for a very long time to correct the problem. When he was unable to do so, and it was getting late, he explained to me in detail the problem and why it couldnt be corrected immediately and told me someone would be in touch with me the following morning. At a reasonable time the next morning the receptionist called to tell me they could come out right away and they arrived within less than 20 minutes. I believe one mans name was Don or Dan and i do not remember the other mans name that was with him but they were both very friendly as well and also explained to be step by step and in detail what the problem was and what they were doing. In the end i feel like i had my problem fixed as inexpensively as possible and by very friendly and professional people. I am MORE the satisfied and would recommend them to anyone i know Pros: cheap,fast,friendly,knowledagble

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