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Businiess name:
Blackmer, Rachel, Dvm - Dogwood Animal Hospital Pa
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Review by:
citysearch c.
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Review content:
I was appauled by the customer interaction at this vet. First, we went in to get heartworm and flea treatment for my dogs. The receptionist was extreemly rude and told my boyfriend that, ""If I loved my dogs I would bring them in more often than once every 4 years."" This is not my primary vet and I'd only used them in emergency. I waited a couple of weeks and it really bothered me because these people deal with very emotional situations. I went in and spoke with the office manager today and she couldn't let me leave without a personal attack either. I mentioned that I was in customer service, as is my boyfriend and couldn't believe how we'd been treated. Her response was, ""I find it hard to believe you're in customer service."" \r
I'm amazed! Absolutely amazed that not only were we treated poorly once but when I went back I was again personally attacked by the people that work there.
Pros: location
Cons: office staff wasn't caring or considerate
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