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Businiess name:
Michael's Flowers
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Review by:
citysearch c.
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Review content:
WORST FLORIST EVER!!!!!! RUINED MOTHER'S DAY
The owner of Michaels was nothing but rude. They did not place my order and didn't even know it. I went in to pick up my order and the customer in front of me wished me luck because the Vera Wang arrangement that she ordered was not done at all and she was waiting to see what they could throw together in the back. I hope she wasn't charged because if that was a Vera Wang arrangement then Vera should take her name back. When it came to my turn, the sales girl took 10 min. digging in the cooler for my order. She came back and said she needed to look me up in the system. At that point she tells me that the flowers hadn't come in and could I come back in a hour. It's a good thing I didn't, during my complaint to the sales girl the owner comes out, doesn't even care that they didn't have my order, told me to shh and shut up and that no one was going to come into his store and talk to him in my manner. At that point another woman comes from the back and lets me know that they didn't even place my order and the special flowers (that can only be ordered) weren't coming. I have reported them to the better business bureau and can only warn anyone I can about my horrid experience. I should have gone to Marys in Dumfries. She has NEVER failed my dad. The only thing my mother ever asks for Mother's Day are these flowers. Thanks Michaels, Hope your Mom has a better Mother's Day than mine.
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