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Businiess name:
Schumann, Keith W, Md - Schumann Dermatology Group
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Review by:
citysearch c.
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Review content:
I'm 26 years old and went to Dr. Schumann for IPL treatments for redness in my face. I paid $2500 for a series of 5 treatments. When I went in everyone seemed friendly, the office was nice and Dr. Schumann seemed pretty knowledgable. Boy, was I wrong! The procedure was painful and Dr. Schumann does not use numbing cream as standard procedure. After 3 IPL treatments, I expressed my concern that there was no improvement in my skin...and I mean NO improvement! Not so much as a faded freckle. Dr. Schumann then decided he would use a different laser and do spot treatments. It was so painful my eyes were watering uncontrollably and I had to ask him to stop a few times. When I left, the dozen or so spots that he had ""treated"" were very red and painful. Over the next few days these spots turned into open wounds and formed ""pockets"" in my skin. I went to Dr. Schumann and he actually laughed and said it looked like I had cat scratches all over my face! He admitted to putting the laser on too high a setting and sent me home with antibiotic cream. When I asked for them to refund my $2500 they refused and said that they would do the CO2 laser to help get rid of the scars ""for free"".FYI: The CO2 laser is a serious surgery where they put you under and your face is looks like it was melted off for weeks! \r
I have spoken with 2 plastic surgeons, both of which were appalled at the treatment I received and even more appalled that he would suggest I do the CO2 treatment! I have contacted Dr. Schumann's office several times and Dr. Schumann will not return my calls. His office manager is still rude and refuses to refund my money. She also refused to give me my medical records. It's been a few weeks since the last treatment and I have indented scars all over my face. I'm embarrassed to go out and have to be really careful with my skin. I still have not heard back from Dr. Schumann and will need further treatment to get rid of the scars. Needless to say, it was a HORRIBLE experience!
Cons: Left me with scars!
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