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Businiess name:
Farberow, David, Od - Plaza Lane Optometry
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Review by:
citysearch c.
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Review content:
I apprehensively went to this facility today after seeing the 3 star reviews. I had an eye injury and was a new patient. The receptionist fit me in the same day and without knowing my exact insurance coverage, the receptionist looked up for me over the phone. I was delighted when I arrived that she had already completed the forms for me with my correct information. This was not an idiot receptionist by any means! I found her very efficient, helpful and pleasant. The exam was thorough. The doctor answered all my questions and even showed me how to put in eye drops. Everyone seemed genuinely concerned for my care and when above and beyond to make sure that I was comfortable phoning anytime if I needed anything! I did ask the doctor why he thought the office had received only a 3 star review on google. He explained that they had just replaced some front of the house team members due to negative feedback. It sounds like they are back on track! I would definitely recommend. Great place.
Pros: Great Doctors and New Good Staff
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