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Businiess name:
Falls Road Animal Hospital
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Review by:
Guest
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Review content:
Delay in diagnosis, extravagant tests ordered and were told they came back "inconclusive" and additional testing was needed 7 1/2 year old beagle taken to Falls Road Animal Hospital on May 23 for increased thirst and urination. Routine bloodwork completed, and we were told that she likely had Cushings Disease, and were told to bring her in for additional bloodwork or an ultrasound, however, we were advised to complete the bloodwork panels before the ultrasound. Both Hi and Low dose suppression testing done (literature search reveals that these are outdated practices, and if the low dose is inconclusive, the high dose should not be completed). We were told that both the Low and High dose testing came back inconclusive, and she would need an ultrasound to confirm the diagnosis. Medical records were obtained for a second opinion, and 2 different vets (independent from one another and Falls Road Animal Hospital) confirmed a diagnosis of Cushings and believed that the second supression test as well as an ultrasound were excessive and unnecessary. Of note, at the time records were requested for both of my dogs, a request was made for a prescription refill, and I was told that they would not refill the medication as I was going to a new vet and they could take care of the refill. It was not until I expressed in great desperation that I was completely out of the medication, that I was given a 14 day supply of the medication which was not called into the pharmacy until the following day, when I inquired about the delay, I was told "the tech got busy and forgot to call in the prescription". I was also informed by Falls Road Animal Hospital staff that I was only being given a 14 day supply because the dog needed follow up bloodwork. After review of the records by 1 other vet, I was informed that bloodwork at this point in time would not give accurate results of therapeutic levels as the dog had not been on the new dose of medication for a long enough period of time.
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