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Businiess name:
Brownstone House
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Review by:
citysearch c.
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Review content:
This is the worst run bussiness I have ever had the displeasure to work with. Several years ago I booked a reservation for their Easter buffet. I dealt with Tommy one of the ownerns that time. He quoted me a price of $28 per person for the buffet. When we arrived we were delighted by the food display, and the food was good. Then my credit card bill arrived, and I found I had been billed twice for the same meal. Once at $33 a person, and once at $35 a person. I phoned the brownstone to resolve the matter, and was told that since Tommy took the reservation I would have to speak to him. Well after 3 weeks of making phone calls and leaving messages, I had had it and threated to phone the better bussiness breau. It wasn't till then did he decide to resolve the matter. Somthing that should have been done with one call.\r
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This past Easter we decided to give them another chance.\r
I reserved seating for 9 in February. I made a POINT of telling the girl who took the reservation of my last
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