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Businiess name:
Honda of Serramonte
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Review by:
citysearch c.
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Review content:
I did not have a positive experience at this Honda dealership. I initially met with Rami Alsharif. My Honda Pilot was 4k miles over the warranty period and my engine warning light was on. This usually happens if the gas cap is not placed on tight and it may take 3-4 days after the cap gets tightened before the warning light goes away. When I went to Honda of Serramonte, Rami mentioned that it would take about $140 to do a diagnosis. And that amount would NOT be applied to any related repairs undertaken by the dealership. I?ve not heard of that one! Most dealerships credit any initial work undertaken towards final repairs. So that was strike one ? the first negative. The diagnosis was completed after about half day and Rami mentioned that the probable repair charges would be in the $600 range for putting a new gas cap and connector pipe. Plus the original $140 for diagnosis. Needless to say, I wasn?t too happy. I was only 4K beyond my warranty mileage. Then Rami did the goo
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