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Businiess name:
Hirsh, Connie K, Md - Central Ohio Counseling Inc
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Review by:
citysearch c.
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Review content:
I have been seeing psychiatrists for the past 15 years and have never had a doctor-patient relationship like I do with Dr. DelMedico. I actually look forward to my sessions with her because I learn so much about the science behind my illness. She is the first doctor to take me seriously and not write me off as the ""crazy bipolar girl"" when I brought up my concerns about ADHD. It turns out I have that as well, and now I am no longer struggling to keep up with my workload.\r
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However, this is the WORST office I have ever seen. I can get past the outdated magazines and the less than desirable decor because it IS just a psychiatrists/therapists office, but the ladies at the front desk are the most unprofessional I have ever encountered. For one, I have never seen them in anything but jeans, sweatshirts, and greasy hair. If these were my employees I would expect more out of respect for patients and themselves. Second, I have watched them be insensitive and rude to patients who are in distress. This is completely unacceptible. I don't care how much you wish you weren't at your job, you DON'T treat anyone that way, let alone those with mental illness. \r
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Now on to trying to ask a question, or request a refill. Sometimes it is not possible to get an appointment before your prescription runs out. After navigating the maze of ""press this for that"" and leaving a message (I have never ever reached a live person) my doctor's personal assistant consistently takes at least 3 days to return a call. I have a tendency to not realize how low I am on my meds until I am a day or two away and these meds cause some serious withdrawal issues, then after I finally get the refill I have to readjust to them which is just as bad. Granted, if I were more diligent this could be avoided, but also if THEY were more diligent it would be better as well. \r
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When I first came to the office I saw a therapist. I later decided that she and I didn't have a good rappot, but there is one thing to note about her. She gave me her personal cell phone number to schedule appointments because the office is that bad. That speaks volumes to me.\r
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I adore my docor so much that I have recommended her to many people, but the recommendation comes with the warning about how badly the office is run. I don't mind her being behind schedule so much because I know she is spending the necessary time with her patients. Thankfully I have enough flexibility in my schedule that I can allow for that, but I know not everyone does.\r
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If you are thinking about choosing COC, do so with the knowledge that it is far from perfect.
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