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Businiess name:
Hirsh, Connie K, Md - Central Ohio Counseling Inc
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Review by:
citysearch c.
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Review content:
I have been a patient of one of the physicians at COC for years. I have followed that Doctor to many offices as he has changed groups.
I must say, fair or not, that the support staff at COC negatively affects my opinion of him. I have experienced everything touched upon by the other people who have taken the time to leave reviews.
After years I am considering leaving a doctor that I like simply to get away from the idiots on the support staff.
It is a special person that can mix ignorance and arrogance. They apparently search for these people when they hire.
First, I don't expect much. I really don't. I don't even need you to be nice to me. Just take make my appointment, take my money, and answer the phone should I happen to have a problem.
THEY CAN'T PULL THIS OFF. They seem to go out of their way to do a poor job. They are rude, arrogant, confused, disorganized, and unprofessional.
God forbid something goes wrong with a prescription or something of that nature. Getting it resolved is just a nightmare. It is impossible to actually talk to a human being via the phone. They are the only medical practice that I have ever encountered that does not feel the need to answer the phone, EVER!
They are probably doing us a favor though. When they do answer, it rarely yields a result.
It pains me to write this but I agree with the person who is reporting them. They actually need an authoritative body to look into the practice. It is just BAD.
If you are truly in need of care and you believe that those you trust with your care should treat you with simple respect and dignity, go elsewhere.
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