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Businiess name:
La Palapa Grill & Cantina
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Review by:
citysearch c.
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Review content:
This review is for La Palapa Too in Laurel. Soups were good, particularly the chili. The food is good, but a bit overpriced. The ""specials"" are particularly overpriced - I had the chicken mole - which was mostly an overbearing sauce over a rather sparse amount of chicken. Furthermore, the chicken was a bit fatty and not trimmed well. My wife's beef dish contained similar pieces of beef that were unnecessarily fatty. All the Mexican food standards (burritos, tacos, enchiladas, etc.) are here and are above average, however refried beans and rice sides are rather bland. Salsa is not memorable - I have had better out of a bottle. \r
\r
A major problem I had with this restaurant is they turned down my use of a coupon that they issued. I followed the instructions and met all requirements as printed, but its use was denied by the manager because only about half of my $50+ bill was for food. Management said that the coupon should state that the coupon was only for a food purchase, but it did not. This was embarrassing to me and to the server, who explained that there have been recent problems and complaints from other diners over this same coupon. After several emails, they have since offered to honor the coupon, so I give them credit for coming through in the end.
Pros: Mariachi band was nice...soup is good
Cons: Bland food, customer service, lacking high prices
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