Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Williams Plumbing & Drain Service
|
|
Review by:
citysearch c.
|
|
Review content:
Thursday, Feb. 9th I called Williams plumbing about some work I need done. I talk to one of the girls in the office at phone number 918-451-0055. I told her just what I needed done. She said some one would be in touch with me in a couple of hours. Sometime between 10:00 and 10:30 a man named Russell called me back and I told him, I needed the waste steel pipe and drains replaced, the shower and out side faucet replaced along with a new stool sit after the pipe was replace and the water that had collected under house from the stool pipe leaking pumped out. Russell said it would be late afternoon before he could get a plumber out to me. So I told him it would be ok to wait until Friday Feb 10th . He then said now this will cost about $850.00. Which I said ok. \r
Friday Feb 10th between 8:00 and 8:30 one of Williams plumbers called for directions to our house. After giving him the direction he advised me that the job would be about $850.00 which I said ok. Some time after 9:00 am the plumber arrived and took a look under the house (the drains that need replaced are approximating 5 feet from the crawl hole) He then said he would have to go to his truck and figure the cost. In a few minutes he came back with a contract for me of $3200.00 to sign. I ask him how could you go from $850.00 to $3200.00. He said well I have to crawler under your house into hazardous material. (There was no human waste under the house just some water and it was 4 feet from where he had to work) Since my wife was very sick and I needed to get the job done and not wait other 3 days for other plumber. I agreed and sign the contract for $3000.00. After I signed the contact the plumber left to get the material to change out the steel pipe and he returned around 11:30 or so and went to work. \r
I furnished all the faucets and the stool that he replace. The plumber left around 7:00pm \r
Over that weekend the more I thought about how we had been taken advantage of the madder I got. So Thursday Feb 16th I called Williams plumbing back and talk to Russell again and said he would have the manager call me back. I also e-mail a Justin Williams on their web site. Justin e-mail back and said he would have his management team get back with me. Some time that afternoon I received a call from Erick. After some heated discussion. . Erick offered me a $500.00 rebate. Which at first I said no too but minutes later called him back and told him I would take his $500.00. I also e-mailed Justin and said I would be a happy camper / customer if they gave me $500.00 back (but I am not)\r
A job that they told me would be $850.00 starts at $3200.00 (which had they told me It was going to be $3200.00 at the beginning I would have called other plumbing co. at that time) ends up being $3000.00 and rebated back to $2500.00 for about 7 hours of work which I even had to assist him with. Lets see now about $150.00 in material subtracted from the $2500.00 would make me paying them $335.00 per hour! \r
\r
Yes - under dearest I sign the first contract for $3000.00 at the time I just needed the job done!\r
Yes - I signed second contract for $2500.00\r
Yes I said I would be a happy customer with my rebate, but I’m not!\r
\r
It’s a sign of our times that companies like Williams can take advantage of senior citizens and others the why they did us.\r
According to Erick their plumbers can charge what they wish for jobs without any set guide lines for the cost from the company!\r
\r
Phill Griggs\r
\r
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|